ZOHO Desk is a multi-channel ticketing system for tracking, prioritizing, and solving customer support tickets.
ZOHO DESK FEATURES
- Ticketing System: ZOHO Desk helps you create support ticket to resolve customers complains, request and issues.
- Call Center Software: ZOHO Desk provides you with call center software to manage inbound and outbound calls
- Social Support Software: With ZOHO Desk, you can connect with customer via social media such as Facebook and twitter and turn them into support ticket
- Knowledge Base: With ZOHO Desk, you can easily create a knowledge
DEBRAVID SOLUTIONS LTD is a Customer Intelligence Consultancy based in Nigeria. We provide customer insights to businesses through Customer Service consultancy, Software applications and Training. We help our clients understand their customers better.
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